AT
Andre T

1 reviews | Active since Mar 2017

01 Apr 2017, 10:24

Pricelock ****

<p>I signed the pricelock deal with Multichoice for R949 per month for 24 months on Dstv Explorer installation. But after less than 6 months they upped my subscription with R99 to R1048.</p> <p>Be aware this is a ****!!! There is no thing such as pricelock. And now they also take channels away after you alreadt signed. That is breach of contract on their side.</p>

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Apr 2017, 10:44
Official

Good day Andre

Thank you for taking the time and bring your query to our attention.

We are committed to assisting you and our Price Lock team will contact you directly.

Please do contact us should you have any queries.

Best regards

Dinah

Best regards,

AT
Andre T's update01 Apr 2017, 10:45
Reviewer Update

They were suppose to contact me, but nobody has done so far. Pathetic service!

AT
Andre T's update12 Apr 2017, 19:09
Reviewer Update

After almost 2 weeks still no resolve! Cancel my debit order, I will pay via eft in future! Multichoice service sucks. They take your money then refuses to pay back into your bank account! I will report them to ombudsman and everywhere else.