1 reviews | Active since Jan 2020
Pricelock not helping
I have purchased a pricelock. Since September 2019 I have been having problems with my account. I tried Conte ting Pricelock to rectify. Up to now no help. I contented multichoice to no avail. According to multichoice they see that my account is behind. How??? If I have been double billed ever since. In December again I received a billing of R1700. How I don't know. I called multichoice again for help. 26 December 2019...29 December 2019 and 30 December 2019 I phoned to get clarity up till now now help. I was promised on 30 December that they will look into my account and phone be back. I am still waiting. Now my service has been suspended. I really do not know where to run for help again.
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
As per our telephonic conversation, we did not receive the payment of R569.00 on the 28/10/19 and R1138.00 on the 28/11/19. We have changed your payment date to the 1st of every month as per your request and reconnected your account.
Please pay R1776.62 which will cover you until the end of January.
Regards
Kagiso
Best regards,
As per our telephonic conversation, we did not receive the payment of R569.00 on the 28/10/19 and R1138.00 on the 28/11/19. We have changed your payment date to the 1st of every month as per your request and reconnected your account.
Please pay R1776.62 which will cover you until the end of January.
Regards
Kagiso
Best regards,