PM
Pamela M

1 reviews | Active since Jan 2020

15 Dec 2021, 18:09

Pricelock Nonsense

I have a price lock contract for 24 months.. Now left with 1 months according to my knowledge but your agents says 17months.. Please rectify your system cos I don't want to fight with you. It's been one helluva 24 months with MultiChoice.

Why would you extend my contract without my consent. Meaning you going to take money from my account without my consent.. Which is very much *******

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Dec 2021, 18:53
Official
Hi Pamela,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Dec 2021, 17:15
Official
Hi Pamela,

We tried to call you with no success. We apologize for the incorrect information given, your Price-Lock contract is only left with 1 month.

We hope you find this in order.

Kind regards,
DStv: Hello Peter Team

Best regards,