PRICELOCK NIGHTMARE

it's the 21st today and still I'm having endless problems with this pricelock ... I REGRET WHY I DID THE UPGRADE!!!! Did the upgrade on the 31 December. I'm sure if you look at the history you will see what I have experienced with DSTV

So let me get down to the point , on Saturday the 16th January I experienced another disconection by the way it was the 3rd disconection in 16 days. I was so furious with unhelpful DSTV agents I resorted to Hello Peter. To my Joy the Sunday morning I received a call from Customer service advising on the incorrect Billing hence the reason for my disconection. The second call was from DSTV Hello Peter, the Lady that helped me was ever so apologetic as usual I had to explain again what disgusting exsperience I had with DSTV. She informed me that she will assist me I must allow her to go back and Investigate. WoW 13:30pm the same day she returned the call " Kept to her promise" She advised that it is DSTV that is at fault and she will ensure that it will be corrected. And from DSTV they will only debit R499 I was pleased infact very happy because they was reversing the movies I hired. ..yeah that was to Good to be true, because yes the lady mislead me they debited my Bank ACC by R694 , I only had R550 in my bank account catering for the R499 debit order. So now not only will the debit be unpaid I will also have a negative impact on my bank account. I can't deal with this anymore. I called the contact centre " Nomawethu " is still getting back to me... I called again spoke to Oriel, Now this story was something else, I was told that I was charged for the full pricing that is why the amount it R694 and my DSTV ACC is credited with R200 , what BS is that, I can't handle this nightmare ... Please rectify your company is messing up my bank account now.. then disconection Happens quick and fast!!! I wonder who's negligence is this now? Please correct this and correct my bank Acc ASAP