LV
Luka V

1 reviews | Active since Apr 2019

03 Apr 2019, 11:48

PRICELOCK IS A NIGHTMARE

Where to start...… I am extremely angry and highly

irritated by the so called service and lack of willingness.

Ever since I open my DSTV account on the price lock I have had non stop issues in terms of being incorrectly charged/debited every month. Every month I have to phone to find out what is going on and every time I speak to someone they give me some story and then get irritated with me if I don't understand properly.

For the life of me I cannot understand that if I have signed a 24 month contract that states I pay a fixed fee every month, WHY AM I BEING OVER CHARGED OR CHARGED THE INCORRECT AMOUNT?????????????????????????????????????????????????

MultiChoice seriously needs to sort their house out otherwise they will be losing another customer, if they even care.

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