1 reviews | Active since Apr 2019
PRICELOCK IS A NIGHTMARE
Where to start...… I am extremely angry and highly
irritated by the so called service and lack of willingness.
Ever since I open my DSTV account on the price lock I have had non stop issues in terms of being incorrectly charged/debited every month. Every month I have to phone to find out what is going on and every time I speak to someone they give me some story and then get irritated with me if I don't understand properly.
For the life of me I cannot understand that if I have signed a 24 month contract that states I pay a fixed fee every month, WHY AM I BEING OVER CHARGED OR CHARGED THE INCORRECT AMOUNT?????????????????????????????????????????????????
MultiChoice seriously needs to sort their house out otherwise they will be losing another customer, if they even care.
