PRICELOCK Installation still not done.

I app**** for pricelock with DSTV and within 5 minutes DSTV phoned back and did the application. I received an SMS on 14 March to phone Multisim installer, I made the appointment for 19 March 2018 at 16H00, I left work early so that I can be at home for the installation to be done. I am still waiting for a phone call from them to say they are not coming. Tuesday morning I had to phone back and ask where the installer was? I made another appointment and they could only help today (Friday) at 10H00. It is now 11H45 and still no installer showed up. So Once again I have to phone to find out what is going on. Finally a phone call back, they will be there at 13H00 to do the installation, the reason given 'they cant send people out when it is raining', yet for the last 3 hours it hasn't rained.

Like most people I have to make arrangements for people or myself to be there having already taken off early I had to arrange for other people to be at my house. and now they have to wait, like they don't have things to do for the rest of the day.

DSTV is fast to get the business but the aftercare service does not exist. Why do you give the contact details for a company situated in Krugers dorp if I live in Springs? That does not make any logical sense.