PRICELOCK HORROR!!!!!!!!!!! ITS A TRAP!

I called in on the 27 July 2018 to inquire about my account. I had 2 price lock plans and one had an access fee(which I thought was not payable, anyway). I called in early June to disconnect one of the price lock plan as i was moving back home. I then received a bill of over R3000 which I then called and asked why this was the case.

The gentleman advised that this is due to me disconnecting my Price lock plan and this was a settlement amount But Advised that I only owe R2585 of which I paid.

Now 27 August 2018 I check my balance again and i owe R1840, I call in and I am informed that I still have 2 price lock plan and even though this is disconnected I must pay for it and that the R2585 was arrears for unpaid months.

How ridiculous is this that this wasnt pick up in July and why was I giving false information. I am honestly going to disconnect your services, this is not okay!

You are just misleading people into paying crazy amount that no one can give clear answers for. UNACCEPTABLE!!!!!!!