pricelock

I regret getting dstv decoder via pricelock, I paid my contract in full and also received an sms stating my last payment date and offerered me a compact package and access fee.

However now my balance says a different story n it increases week by week, what's happening?

I called in and went to the branch and I was informed peicelock went for an upgrade n that messed up billing and I am not the only client.

Please sort this out.