TS
Terence Scott-Turner

1 reviews | Active since May 2012

02 Oct 2016, 17:23

Pricelock - false advertising

<p>Ordered the pricelock 4 weeks ago, 3 weeks later and all that's delivered is the decoder? When I call they tell me I need to organise the accredited fitter off your website. "we do the rest" yeah right. Do not phone me unless it's to book the fitter early this week. We are in Walkerville, 1876, south of Johannesburg. Look it up on a map and get this sorted asap. </p> <p> </p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2016, 07:50
Official

Dear Terence

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2016, 10:12
Official

Dear Mr M Mc Cloud

Apologies for the inconvenience caused. We’ve escalated your complaint to our DPP Price Lock department to give you a call back directly with your concerns. Should you require any further assistance feel free to contact us.

Regards

Nesta

Best regards,

TS
Terence Scott-Turner's update04 Oct 2016, 10:43
Reviewer Update

Still no feedback on this. The installation must happen by tomorrow latest. If you cant get through to the cell number provided use alternate: ********** 944.