MF
Michael F
1 reviews | Active since Apr 2020
29 Apr 2020, 15:36
Pricelock and debit orders is a no go with DSTV
Same as a lot of people , billing problems. I am on Pricelock and debit order. About 6 months ago DSTV started to debit my account with 100's or rands more than pricelock , i am also on debit order. Nobody could assist, after about R800 worth of calls i was sent a mail to say i am not on pricelock anymore and will be billed R904. All good, for 2 months , now i get told i am on pricelock and billed R959 again. The funds i paid to much is gone ..... Why does DSTV not get a decent billing system. What do i do to sort this out, cancel DSTV.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Apr 2020, 15:40Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Apr 2020, 15:40
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MF
Michael F's updateReviewer Update
29 Apr 2020, 15:44Thanks but this i have been told 100's of times , nobody ever gets back to me. Also logging calls does not help. I was told today that i am on pricelock, i do however have a email from DSTV on the 6th of Feb 2020 stating that i am not on pricelock
MF
Michael F's update29 Apr 2020, 15:44
Reviewer Update
Thanks but this i have been told 100's of times , nobody ever gets back to me. Also logging calls does not help. I was told today that i am on pricelock, i do however have a email from DSTV on the 6th of Feb 2020 stating that i am not on pricelock