1 reviews | Active since Jun 2017

05 Jun 2017, 11:37

pricelock

<p>very bad experience . Application for priclock approced on 24 May however no delivery of decoder yet. Spoke to people at call centre at least 15 times including supervisors without any assistance. </p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jun 2017, 11:45
Official

Dear Frikkie Erasmus

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jun 2017, 12:18
Official

Dear Frikkie Erasmus

Apologies for the delay.

We have sent your complaint to the PriceLock team for further assistance, they will be in touch shortly.

Regards

Elna

's update05 Jun 2017, 12:30
Reviewer Update

I have spoken again to the superviser at the call centre, same response that they need to escalate the matter but cannot say when response will be received, I consequently cancelled the transcaction as a result of the incopetance of the company