PriceLock

<p>I requested a DSTV price lock via sms. I was called within minutes to be process my request. I made it clear that I will only take the price lock if I can be priovided an Explora 2. The consultant (Caleb) confirmed that I i will receive an Explora 2. The delivery was made with an older Explora. I called DSTV the same day and advised them that I received the wrong device. I since called DSTV 7 times to resolve this issue and it is still not resolved. Everyone I speak to say they not in the department to assist me with query, but log a call. some even suggested that they will call me back. The only call I recevied was that I requested to cancel my DSTV service.</p> <p> </p> <p>This was a quick sign up to ensure another customer pays for 2 years, but not quick to reolve problems. DSTV you suck BIG time!</p>