jC
jonathan C
1 reviews | Active since Mar 2009
17 Oct 2016, 18:15
Pricelock ...?????
<p>i appied for pricelock on Dstv's webpage and via sms a few times to finallly get someone to contact me a couple of days later. last week i was told that one of your installers will contact me the same evening to install my explora and new di*****s been a week now and no one has called or came to my house to setup my new decoder.i have been a loyal multichoice client for a very long time but this is very poor service.</p>
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
18 Oct 2016, 07:15Dear Jonathan
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply18 Oct 2016, 07:15
Official
Dear Jonathan
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s replyOfficial
18 Oct 2016, 12:10Good day Jonathan
Thank you for taking your time to contact us.
We are liaising with our Price Lock team for further assistance in this regard.
Kindly expect feedback directly from them.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply18 Oct 2016, 12:10
Official
Good day Jonathan
Thank you for taking your time to contact us.
We are liaising with our Price Lock team for further assistance in this regard.
Kindly expect feedback directly from them.
Best regards
Dinah
Best regards,
jC
jonathan C's updateReviewer Update
19 Oct 2016, 09:41Hi Dinah
Another business day has past and no response from your "Pricelock team". It can't be that difficult to pick up the phone and call your customer. Who you so quick to call when the debit order didn't go through.
what now !!!!
jC
jonathan C's update19 Oct 2016, 09:41
Reviewer Update
Hi Dinah
Another business day has past and no response from your "Pricelock team". It can't be that difficult to pick up the phone and call your customer. Who you so quick to call when the debit order didn't go through.
what now !!!!