SN
Sihle N
1 reviews | Active since Apr 2013
15 Oct 2021, 09:36
Priceless false advertising
On the 13th October 2021 DSTV advertised pricelock for compact including Explorer Ultra and installation for R499 pm over 24 month, I immediately sms and I was called on the 15th and the gentleman I spoke to on the phone told me the promo was for September 2021 and now it's gone up to R549. And as a result I didn't take the deal as I comfortable with the R499 deal.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Oct 2021, 09:55Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Oct 2021, 09:55
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
SN
Sihle N's updateReviewer Update
25 Oct 2021, 09:45So one of the agents called and she was not in a position to amend the R549 deal and advised that she will escalate but it's been over a week now and still no communication from Multichoice
SN
Sihle N's update25 Oct 2021, 09:45
Reviewer Update
So one of the agents called and she was not in a position to amend the R549 deal and advised that she will escalate but it's been over a week now and still no communication from Multichoice