Price Locked
<p>The ad is, you sms pricelock to *** and they will do the rest. Thats exactly what they do...rest. You must call and run behind them till they tell you that you don't qualify for their amazing product after spending half an hour on the phone with you asking you questions they should have the asnwers to already and yet it's only R100 more than what you've been paying them over the past year and been a customer for the last 20 years.Maybe the explora has gold in it that we as the public don't know about, but that's not the best part. The best part is that they can't tell you why you don't qualify and that their credit department (who you need to email by the way) will come back to you after 5 days. The idea is that you get impatient, run out to buy it cash and still end up paying the increases and installation fees.I'm sure they have done us this to allot of people already and will continue to do so, don't be fooled people! ******** never fail to amaze you.</p> <p> </p> <p> </p>
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Replies (4)
DStv (MultiChoice)'s replyOfficial
21 Oct 2016, 15:53Dear Aqeel
We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply21 Oct 2016, 15:53
Official
Dear Aqeel
We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
22 Oct 2016, 12:49Good day Aqeel
Thank you for taking your time to contact us.
Please note that your credit profile is one of the requirements that determines the Payment Plan contract application. You may also visit our website www.dstv.com for more information in this regard.
We will be liaising with our Price Lock to contact you directly for further assistance in this regard.
Your feedback and support is important to us.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply22 Oct 2016, 12:49
Official
Good day Aqeel
Thank you for taking your time to contact us.
Please note that your credit profile is one of the requirements that determines the Payment Plan contract application. You may also visit our website www.dstv.com for more information in this regard.
We will be liaising with our Price Lock to contact you directly for further assistance in this regard.
Your feedback and support is important to us.
Best regards
Dinah
Best regards,
's updateReviewer Update
22 Oct 2016, 16:59That doesn't answer the question nor does it resolve the issues raised.Your answer is rehe****d and not remotely acceptable.
's update22 Oct 2016, 16:59
Reviewer Update
That doesn't answer the question nor does it resolve the issues raised.Your answer is rehe****d and not remotely acceptable.
's updateReviewer Update
03 Nov 2016, 07:34It's been 2 weeks now and nothing has happened.Out of all service providers,I hate dealing with dstv the most because they put you through he'll and still do nothing.They will never improve.
's update03 Nov 2016, 07:34
Reviewer Update
It's been 2 weeks now and nothing has happened.Out of all service providers,I hate dealing with dstv the most because they put you through he'll and still do nothing.They will never improve.