1 reviews | Active since Nov 2016
Price lock stress
<p>I decided to apply for the DSTV priclock package of R539 per month. This after the application i received it, and its on now for 2weeks. I was happy until i saw my debit order go off yesterday. They deducted R656. For what? My entire subscription is less than that. And for two weeks? What will happen on a full month? This is very disappointing. Its my first time getting DSTV and this is what happens. I was thinking of getting the full package, but now i just feel like this was a mistake. No wonder they insist on a debit order. Not to make payment easier for the client, but to take just what they want. DSTV price lock, no stress? Think again. Change your logo to : price lock, we take more for less. </p>
Dear Gerrie
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Gerrie
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day Gerrie
Please accept our apologies for the level of service you received in this regards
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Best regards,
Good day Gerrie
Please accept our apologies for the level of service you received in this regards
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Best regards,
