TM
Thakgishi M
1 reviews | Active since Jan 2020
24 Jan 2020, 15:24
PRICE-LOCK SINCE SYSTEM MIGRATION RESULTED IN UNFAIR CHARGES
I was an annual subscriber for two years before joining price-lock, I joined it on the 27th March 2019. All was well until they did a system migrate. They started over charging. I reversed their debit and credited them with the agreed amount. my account is up-to-date but I call every week for them to reconnect me as I am disconnected twice weekly. I paid them twice in December but my services are still being cutoff. Whats worse is you cant contact price-lock, they promise to call and never do. They cant even give me a statement
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
27 Jan 2020, 10:05Hi Thakgishi M,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
DStv (MultiChoice)'s reply27 Jan 2020, 10:05
Official
Hi Thakgishi M,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
