Price Lock ****

Joint Price lock deal for R799.00 per month in December 2019. Since the I've spend over 500 minutes on the phone with the call centre, only to find out it will be escalated to Price Lock Department. Complained on here and someone phoned me and sorted out my problem. To my surprise debit order for R1 059. Now Call centre informs me that I have to pay extra for Extra view, but on my contract the R799 includes - PREM PACKAGE, PVR, ONE EXTRA VIEW, SHOWMAX, INSTALLATION, AND WIFI CONNECTOR. In January I was informed that I need to pay R208.56 for December 2019, and paid it on 13/01/2020. So that leaves my January 2020 D/Order at R799.00. R1 059.00 was deducted and the new amount for February is R904.00 - Why are there a difference ???

Waiting to hear the story.

James Wagenaar