Price lock ****?
1. App**** for price lock with Explora Ultra beginning April and arranged installation 17th.....we waited and no one showed up,no call...nothing. 2. Out of the blue on 23rd they sent sms reminding of our installation the day...we did not book that day...again no call,nothing 3.I paid my package 23rd R934....28th dt order went off R934...to this day only my payment on 23rd reflect on MyDstv app....with due R1579... 3. My balance of R1579 is fir an ACTIVE expkora ultra and the transactions reflect an installation,and the explora pmt on price lock. ....I DONT HAVE THE DECODER
Every response is "escalated to pricelock" but NOTHING is happening.
How many times do I have to post on hellopeter,social media?
Cust ID ***2
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
04 May 2021, 10:46Hi Suzette Rautenbach,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 May 2021, 10:46
Official
Hi Suzette Rautenbach,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
04 May 2021, 14:55Same copy and paste message
's update04 May 2021, 14:55
Reviewer Update
Same copy and paste message
's updateReviewer Update
05 May 2021, 12:121. App**** for price lock with Explora Ultra beginning April and arranged installation 17th.....we waited and no one showed up,no call...nothing.
2. Out of the blue on 23rd they sent sms reminding of our installation the day...we did not book that day...again no call,nothing
3.I paid my package 23rd R934....28th dt order went off R934...to this day only my payment on 23rd reflect on MyDstv app....with due R1579...
3. My balance of R1579 is fir an ACTIVE expkora ultra and the transactions reflect an installation,and the explora pmt on price lock.
....I DONT HAVE THE DECODER
Every response is "escalated to pricelock" but NOTHING is happening.
How many times do I have to post on hellopeter,social media?
Cust ID ***2
2. Out of the blue on 23rd they sent sms reminding of our installation the day...we did not book that day...again no call,nothing
3.I paid my package 23rd R934....28th dt order went off R934...to this day only my payment on 23rd reflect on MyDstv app....with due R1579...
3. My balance of R1579 is fir an ACTIVE expkora ultra and the transactions reflect an installation,and the explora pmt on price lock.
....I DONT HAVE THE DECODER
Every response is "escalated to pricelock" but NOTHING is happening.
How many times do I have to post on hellopeter,social media?
Cust ID ***2
's update05 May 2021, 12:12
Reviewer Update
1. App**** for price lock with Explora Ultra beginning April and arranged installation 17th.....we waited and no one showed up,no call...nothing.
2. Out of the blue on 23rd they sent sms reminding of our installation the day...we did not book that day...again no call,nothing
3.I paid my package 23rd R934....28th dt order went off R934...to this day only my payment on 23rd reflect on MyDstv app....with due R1579...
3. My balance of R1579 is fir an ACTIVE expkora ultra and the transactions reflect an installation,and the explora pmt on price lock.
....I DONT HAVE THE DECODER
Every response is "escalated to pricelock" but NOTHING is happening.
How many times do I have to post on hellopeter,social media?
Cust ID ***2
2. Out of the blue on 23rd they sent sms reminding of our installation the day...we did not book that day...again no call,nothing
3.I paid my package 23rd R934....28th dt order went off R934...to this day only my payment on 23rd reflect on MyDstv app....with due R1579...
3. My balance of R1579 is fir an ACTIVE expkora ultra and the transactions reflect an installation,and the explora pmt on price lock.
....I DONT HAVE THE DECODER
Every response is "escalated to pricelock" but NOTHING is happening.
How many times do I have to post on hellopeter,social media?
Cust ID ***2
's updateReviewer Update
06 May 2021, 13:39So you updated my profile...can you install pricelock explora ultra in this year still
's update06 May 2021, 13:39
Reviewer Update
So you updated my profile...can you install pricelock explora ultra in this year still