DA
Dominic A

1 reviews | Active since Oct 2021

02 Nov 2021, 09:02

Price Lock ****

I've been waiting a whole month for Multichoice to send a installer out since I agreed to the price lock contract. On their side they can't do anything, but escalate to who knows where. I eventually manage to get the installer's details, but he's been making arrangements to come do the installation for 2 weeks now and every time he says he'll be at my home the next day and doesn't pitch. No one wants to take accountability for the case, but they take their payments religiously. I've been waiting for an installation since 1st October 2021, it's already 2nd November 2021 Multichoice you are not concerned about your customers

0
Replies (1)
DA
Dominic A's update04 Nov 2021, 12:50
Reviewer Update
Got a call that they would get things sorted. Still waiting for the installer to come do the installation and he says he’s still waiting for Multichoice to send him the stock. No follow up from Multichoice even though they were supposed to yesterday already