JC
Juan C
1 reviews | Active since Apr 2014
08 Mar 2016, 15:09
Price lock R99 dstv
Day 11.....<br> <br> Well Dstv I'm going to report you at Hellopeter.com I send a sms for the Explora R99 deal on the 25 of February and still no response. <br> <br> I informed you guys that I'm still waiting. Now you want to tell me know it takes 48 Working Hours before assistance!!!! Hallo so let me tell you it's long past 48 Working Hours. It's the 7th of March today and still nou response???? It's useless!!! I want assistant by today!!<br> <br> I did inbox my details long already!!<br> <br> Please assist!<br> <br> And again still waiting for dstv to call me.
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DStv (MultiChoice)'s replyOfficial
08 Mar 2016, 15:41Hello Coertze1,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
DStv (MultiChoice)'s reply08 Mar 2016, 15:41
Official
Hello Coertze1,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
We've escalated your query to the DPP department for urgent assistance and to contact you directly with your concerns. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest