ND
Nwabisa D
1 reviews | Active since Dec 2016
19 Feb 2018, 11:45
Price lock Plan
Till today I have not had any feedback in regards to my last review
This is really bad service I must say
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
19 Feb 2018, 13:20Dear Nwabisa Dikana
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Feb 2018, 13:20
Official
Dear Nwabisa Dikana
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Feb 2018, 12:31Good day Nwabisa Dikana
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply20 Feb 2018, 12:31
Official
Good day Nwabisa Dikana
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
ND
Nwabisa D's updateReviewer Update
20 Feb 2018, 17:53Hi Rupert
When is soon because I have been hearing the same thing over and over as I'm sure you can understand my frustration
My Dstv has been disconnected beacuse of this
Is there a way of making sure that when I make a payment it won't be transfered to the pricelock as they are so quick to do transfers but are playing hide and sick when it comes to resolving matters
ND
Nwabisa D's update20 Feb 2018, 17:53
Reviewer Update
Hi Rupert
When is soon because I have been hearing the same thing over and over as I'm sure you can understand my frustration
My Dstv has been disconnected beacuse of this
Is there a way of making sure that when I make a payment it won't be transfered to the pricelock as they are so quick to do transfers but are playing hide and sick when it comes to resolving matters