Price Lock Pathetic Billing Department
<p>I have changed to price lock at the end of March 2017 when i called in they told me that my pro rata billing amount includeing my pricelock amount debit order didnt go out i then paid in amount due the end of April debit order didnt go again i paid in again i called in end of May call center agent insisted my debit order will go out not to worry then end of June i realised it didnt go out for end of May i did however make payment for end of June my dstv was cut still trying to sort out account sent my proof of payments a million times to them and i have no feed back the statement makes no sense im so frustrated no1 calls me back no1 can assist when i call just wana scream. your service is pathetic regret ever takeing out dstv wish i could cancel and cut all ties with urll.</p>
Dear Bhavna
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Bhavna
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
I have made the payment discussed still awaiting your call to confirm all is in order.
I have made the payment discussed still awaiting your call to confirm all is in order.
