KJ
Katharine J
1 reviews | Active since Mar 2018
06 Nov 2019, 17:56
Price Lock Over Charge
Price Lock??? What Price Lock??? Been overcharged, by hundreds. No call centre to contact. No email address to contact. At the mercy of an SMS line that's only interested in selling it to you......NO ONE TO HELP WITH YOUR ACCOUNT. Absolutely FURIOUS!!! Wish I had never signed up for it now. What a ****!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Nov 2019, 12:30 Dear Katharine,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Nov 2019, 12:30
Official
Dear Katharine,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Nov 2019, 15:31Dear Katherine,
Please accept our apologies if your experience with DStv has not been as it should and for any inconvenience, this may have caused.
Kindly note your account has been reconciled and rectified. There is currently a credit on your account of R70.00. Your next payment of R759. will cover you for the period 27-11-2019 to 26-12-2019.
If there is anything else you'd like us to assist with, please do not hesitate to contact us.
Kind regards,
Dstv: Hello Peter Team
Please accept our apologies if your experience with DStv has not been as it should and for any inconvenience, this may have caused.
Kindly note your account has been reconciled and rectified. There is currently a credit on your account of R70.00. Your next payment of R759. will cover you for the period 27-11-2019 to 26-12-2019.
If there is anything else you'd like us to assist with, please do not hesitate to contact us.
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Nov 2019, 15:31
Official
Dear Katherine,
Please accept our apologies if your experience with DStv has not been as it should and for any inconvenience, this may have caused.
Kindly note your account has been reconciled and rectified. There is currently a credit on your account of R70.00. Your next payment of R759. will cover you for the period 27-11-2019 to 26-12-2019.
If there is anything else you'd like us to assist with, please do not hesitate to contact us.
Kind regards,
Dstv: Hello Peter Team
Please accept our apologies if your experience with DStv has not been as it should and for any inconvenience, this may have caused.
Kindly note your account has been reconciled and rectified. There is currently a credit on your account of R70.00. Your next payment of R759. will cover you for the period 27-11-2019 to 26-12-2019.
If there is anything else you'd like us to assist with, please do not hesitate to contact us.
Kind regards,
Dstv: Hello Peter Team
Best regards,