SB
Sean B

1 reviews | Active since May 2018

11 Dec 2019, 07:57

Price lock not communicating

Good day Please can you get Price Lock to call me on ***. I have made a 12 month payment arrangement which was accepted, yet payments are scheduled for the 2nd of each month whereby i get salary on the 15th of each month ! My services has once again been suspended because your debit orders are sheduled for the 2nd of each month, a valid arrangement is in place, i want price lock to communicate with me and sort out this absolutely absurdity i am trying my best to stay with my arrangement but yet i am disconnected

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Dec 2019, 10:57
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
SB
Sean B's update11 Dec 2019, 11:13
Reviewer Update
Communication does not exist ! Trying to communicate and solve the issue is a Mammoth task with no success, clents are continuously proved wrong Multichoice is never wrong, telephonic conversation with Price Lock is non existant, i am trying to solve an issue with debit order, a payment arrangement, and services to be restored but it seems there is just no results, prommising to call back just does not happen
SB
Sean B's update11 Dec 2019, 14:31
Reviewer Update
Good day, my apology but my phone did not ring, my number is *** thank you for your reply, and that you have sorted out the debit order date, thank you kindly for the reconection of my dstv account. Kind regards Sean Button