Price Lock Nightmare-Decoders Not Activated

<p>I signed up for the price lock, and Explora2 was delivered on Monday. Wednesday installation was done, but installers left without confirming both decoders working (I have an older Explorer). Call centre couldn't get new Explora to activate. Seems like courier delivered wrong Explora2 and there was a mismatch in the decoder serialno. and the smart card no. on their systems and what was installed. 2 days later I was able to get callcentre to activate new Explora, but then my original Explorer stopped working (E143 and E16 errors). Many, many hours spent on phone with countless (***********) callcentre staff. Many fruitless promises that "manager will call" but no resolution. Can only get get 1 decoder to work at a time. Errors toggle between E143 and E16 on the decoders.</p> <p>Absolutely, totally frustrated.</p> <p>DSTV, please come collect your decoders, and provide a full refund, - I do not want your service anymore.</p> <p>Smartcard: ********** 3229</p> <p> </p> <p> </p>