1 reviews | Active since Jun 2015
Price lock NIGHTMARE!!
<p>I am trying to get a price lock from DSTV that seems to be impossible to do.</p> <p>I have been on a price lock for 2 years (R799). Now i want to take out a new price lock (R899) but am being told i do not qualify for one. My current monthly costs are R849 per month but i do not qualify for a R899 per month?</p> <p> </p> <p>This is what i have done do date:</p> <p>Called the call center 15 times or more.</p> <p>Left queries on the DSTV site, about 5 of them.</p> <p>Went into the service center at Centurion. </p> <p>Send emails to the following departments: </p> ********** ********** ********** ********** <p>Left bad reviews an Hello Peter.</p> <p> </p> <p>This has been escelated to death with NO ONE getting back to me.</p> <p>Then i get silly replies from DSTV like, call the call center and ask to be put through to the price lock depertment. </p> <p> </p> <p>Is there ANYONE at dstv that knows what they are doing? </p>
Dear Jacques
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Jacques
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
