jB
jacques B

1 reviews | Active since Jun 2015

10 Jan 2017, 16:22

Price lock NIGHTMARE!!

<p>I am trying to get a price lock from DSTV that seems to be impossible to do.</p> <p>I have been on a price lock for 2 years (R799). Now i want to take out a new price lock (R899) but am being told i do not qualify for one. My current monthly costs are R849 per month but i do not qualify for a R899 per month?</p> <p> </p> <p>This is what i have done do date:</p> <p>Called the call center 15 times or more.</p> <p>Left queries on the DSTV site, about 5 of them.</p> <p>Went into the service center at Centurion. </p> <p>Send emails to the following departments: </p> ********** ********** ********** ********** <p>Left bad reviews an Hello Peter.</p> <p> </p> <p>This has been escelated to death with NO ONE getting back to me.</p> <p>Then i get silly replies from DSTV like, call the call center and ask to be put through to the price lock depertment. </p> <p> </p> <p>Is there ANYONE at dstv that knows what they are doing? </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Jan 2017, 09:19
Official

Dear Jacques

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team