Price Lock Nightmare

DSTV seems to excel with terrible service and not being able to sort out queries timeously.

I am on pricelock @R549 pm and from March I have been debited R668 / R430 respectively and all consultants (including supervisors) I have spoken with are "escalating" my issue. Now recently every Friday from the 13th July my services are disconnected for no apparent reason and it happened for the fourth time on Monday 30 July 2018. I phone to find out where the problem is and never get a straight answer. I spoke to a Tebogo Thobejane who supposedly assisted me with filing a complaint against Ricardo Baicks and Nokuthula Nhlapho who are both supervisors and who were going to follow up on my issues and revert once sorted, I am still waiting!

The enquiries email where I am supposed to submit my complaint at, seems to have a generic response (same as the reply I will get here). DSTV is a curse more than anything, they fail to value their most valuable asset, it's customers. Would never recommend their services even if they were worth a cent. Pathetic!

Stay away!