BVdp
Barend Van der poel

1 reviews | Active since Jun 2019

12 Jan 2021, 09:28

Price lock never calls back

we have called Dstv daily for more then 2 weeks to apply for Price lock.

up and till today we did not received a call once from there department, Every time we call they say that there is no direct number and that they will call us back and never do.

i will not advise people to even try and get DSTV there is no service.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jan 2021, 11:44
Official
Hi Barend,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
BVdp
Barend Van der poel's update12 Jan 2021, 12:08
Reviewer Update
not the First time someone told me this to make the mater worst my mother and law is a loyal dstv client and i have been trying to get someone to call them for the price lock
BVdp
Barend Van der poel's update14 Jan 2021, 08:19
Reviewer Update
and again we where advised that they will call on the 14th, And again nobody called.

we are still awaiting the call from the price lock department and the complaints against that said he will follow up.