1 reviews | Active since Feb 2019
Price Lock Maladministration accidentally or deliberately??
Am so angry dissatisfied disappointed. Clearly the maladministration with the price lock accounts are not bothering Multichoice. I've seen complaints and reviews that are Atleast 4 years old I'm their latest victim. I've been over charge on my price lock compact account from the get go and it feels like this is done deliberately!! nonetheless im supposed to pay R604.00 pm including insurance on both my decoders but never not even once have Multichoice made a single successful debit order so now am being charge for that by my bank. Then they suspend my subscription add a admin fee and i need to pay no less than R900 to reactivate my subscription. Ive never missed a single payment yet on 01 February 2019 my account was handed to Multichoice's lawyers why? Because i got double billed and skipped A Payment and so again i had to pay no less then R900 to reactivate my subscription. The Very next day my subscription was suspended this is twice now, and i had to pay R1 200 for reactivation which i disputed and was told that on 24 February the amount of R604 will be debited from my account satisfied with the amount i let the situation slide yet when i tried to clear a error i saw a amount of R1 320 still owing!! Which i ignored OBVIOUSLY This morning AROUND 10 am my subscription got suspended again! Third time, Called one of their offices and disputed the unfair suspension of my services, long story short my services got reactivated and the consultant told me that i got double billed again in January.. and NO MONEY wil be debited from my account. Yet the most recent still owing amount is R1 530!!! And counting.. Ive had multiple problems witg DSTV in the past but none at this magnitude that is so costly and this is the last straw!
