Price Lock is a **** and bad customer service

Please read below.... Last email I sent to multichoice and no reply.... Tired of calling and tired of sending emails, I just want out of this contract.... Fed-up Customer ***0

Dear Multichoice

It's clear that I'm never going to get a call back from pricelock. I've decided to return the new explora and cancel my contract.

It was disappointing to learn that multichoice didn't even know that I was on pricelock and on which package I was on. I have caller numerous times trying to sort this issue out and to find out what's going on.... How many of my calls have been logged and still nothing from your side?

Pricelock was quick to call when they wanted me to agree on the so called contract. Now when I need to speak to them, it's like they don't exist. The call Centre can't even transfer my calls to them.

I don't have energy for this anymore. If it wasn't for the lock down I would be at the multichoice head office first thing tomorrow to return the decoder and canceling the contract...

Fed-up Customer Lerato Mnomiya