FA
Farouk A

1 reviews | Active since Mar 2009

04 Nov 2023, 20:02

PRICE LOCK IS A PROPER ****

I took out a price lock plan for ONLY R999 per month, yet thé payments differ every month. If I pay the amount agreed upon then my services gets suspended. When trying to call Multichoice, you can never get through, as if the lines are set to not connect customers to the call centre and they force you to communicate via a chat on the app. It’s frustrating coz they take forever to respond and they always have standard answers that **** me off even more. DSTV MUST GET THEIR BILLING IN ORDER AND WANT TO CANCEL AND RATHER EXPLORE OTHER OPTIONS FOR ENTERTAINMENT. IF GATVOL WAS A PERSON, IT WOULD BE ME.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2023, 20:33
Official
Hi Farouk, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,