Price lock is a joke and seems like *****

Dear Dstv Pricelock (Multichoice)

I app**** for dstv price lock over a week and a half ago, and 1one two three it was sorted and approved and everything whent well, next day i received my explora via courier and had a installer come to my house and have everything installed........and from ther s*it has gone now where, me and my wife have been calling your call center for the last 9 days i even had to go to a multichoice in centurion mall and still nothing

In my life have i never received such bad service from any company or consumer service in my life, we have spokin to atleast 25 call center agents but no one seems to know what should be done and everything is being escalated to the tech department but nothing

So to be honest this if falls advertising number one as your ads states hassle free and that's everything except that

2 as far as your terms and conditions state for price lock you are in breach of contract as it's been 9 days and still my account is not active and still my smart card and explora is still not paired

I have wasted my time my money on phoning up and down and all the bullsh*t of there has been a system upgrade and things are not working and and and and.....I'm at the point where I'm even willing to get legal advice and take action as it seems you are ripping people of

I can't understand how a multimillion rand enterprise can't even give some form of customer service to have there products work or conected or have it work as promised on your chanel 100

I'm tired of this I want my dstv price lock activated or I will take this further as this is not the way any consumer should be treated.....I'm sick and tired

Mr Leonard Schoeman