Price Lock Installation not available

<p>On 5 August 2016, I have contacted Multichoice for the first time regarding the Price Lock offer with free installation. During mid December my decoder arrived at last, but not a single company within a 100 km radius of Gansbaai, is willing to install it (reason supp****: Multichoice is not paying the service provider after completion of the installation)</p> <p> </p> <p>A company from Cape Town was prepared to do the installation, but with a surcharge of R5 per km. When I reported the issue to Multichoice customer care with reference number ********** 9-I43, I was instructed to call Field services on ********** 357 (outdated number) . I then explained the situation to a Field services Operator on number ********** 000, who promised to organise the installation and notify me of details via a call to my cellphone. To date I have not received any feedback and lodged another request via email this morning</p> <p> </p> <p>What a disappointment</p>