Price Lock Flop

I contacted DSTV Multichoice on the 15th of January as I was interested in the Compact price lock deal they've been advertising. My application got approved and received sms that in 3 - 4 days my installation would be sorted and I'd be ready to “explore”. 3 - 4 days later - no contact or installation. I contacted them on Saturday the 20th and was told there was some pending information on the system. Im not sure why wasn't I contacted to obtain this “pending” information. They then insisted that the error had been fixed and I'll get everything done in no time. On the 22nd- I called again, really annoyed this time, they informed me that the delivery department will be in contact with me bu close of business. The delivery guys called to obtain my address- which I gave out during the application process. Today is the 23rd and I'm yet to be sorted.

The worse part about all of this- Im currently on leave and will be returning to work on the 24th. No one will be home to receive this package and let them install at my property.

I guess I should just cancel the whole thing since it has been an awful experience.