PRICE LOCK FLOP

<p>I have been contacting dstv directly for the past three days to get the price lock deal, sent an sms to the number provided on tv, waited 48hours, still nothing. Callled the contact centre today, they say they cannot assist by taking my details over the phone as they have to wait for the "back log" and i must wait for 5-7 working days, i mean that is ridiculous. what kind of service provider does that? like can you not load my info over the phone? you need to contact me ? isnt that the same thing?, poor poor service.</p>