Price Lock FAIL

<p>So I decided to switch to the dstv explora with dstv's new price lock plan. The call centre contacted me and the consultant really convinced me to get this price lock deal. when I received my explora on Tuesday 4 April 2017 I did not know I should contact an installer myself because to my knowledge the installation is included in the package which means dstv will send someone out to install this explora for me. I had to contact the call centre to ask them what I should do and the consultant rudely told me to find my own installer and contact them after the explora has been installed. To this day my explora is not installed yet because I cannot find someone who can come after 5pm when someone is at home because all of the installers work 9am-5pm. Which does not make sense because everyone is at work during that times</p>