Price Lock DSTV **** - Do Not Apply

Good day DSTV Multichoice,

It has been 4 days since my initial complaint on Hellopeter (3 weeks since my initial Price Lock application). As predicted, nothing has been resolved. I am still sitting with two incorrect decoders - the Price Lock Department blames the courier company for delivering the incorrect decoders. Since when does the courier company select which decoders are dispatched from YOUR company? Rediculous. Kedibone from the Price Lock Department promised to escalate the matter on 25 May (for the second time) since Nonhlanhla did it the first time on 12 May. Nothing has been done, nothing has been resolved.

Please advise what happens next.

Marelise