PRICE LOCK - DSTV

I cancelled my DSTV subscription last year roughly October 2020. So I took the price lock plan a month ago. I was advised that for my first bill, I would be billed pro-rata and a full month's subscription on my debit date which I agreed to. After battling with the courier people and DSTV for a month, they finally came to install my DSTV on 20.04.2021. After installation, I called the call Centre and I was advised that they cannot activate my decoder as there is an amount outstanding of R1160to be paid before they could activate my decoder. I requested to speak to the team leader, after been on the phone for 30min, and he advised me that there were discrepancies on my account and he will sort it out, and my service will be activated. Well, that has not happened either, so 48hrs already passed and still no DSTV. And when I checked on my DSTV now app, it indicated I now need to pay R2303 to activate my account.

DSTV is the most *********** company I have dealt with. Please can you collect this decoder and cancel this whole subscription, cause clearly you have no business etiquette.