Price Lock Debit Order Chaos

<p>What disgusting service from multichoice!! After spending hours at their service centre and then more time on phone calls with promises to get back to us after deducting a whopping R2713.00 we still waiting and every person has a different story! Price lock they say!!!! We were told we would only have to pay the R949.00 plus the 1 day Pro rata amount ! This has been RECORDED how that amounts to R1700.00 is beyond me! Even Tebogo the lady who assisted on the 10/09/2016 at the walk in centre is still confused as she was supposed to call us back on Monday the 12/09/2016 and has yet to do so!!! How do you tell your client you will not pay more than the R949.00 plus 1 day pro rata and then debit them with R2713.00 is this just to close the deal? Well I can tell you now we would not have upgraded our package if this was the case!!!!!! We now are looking like bad payers because I returned the debit order but who gives Multichoice the right to deduct ANY amount they would like off our bank account with out notifying the client first? This is theft ? Shocking communication, shocking accounting, shocking after service! SHOCKING!!!!!</p>