DP
Dhiroshan P

1 reviews | Active since May 2016

31 May 2016, 09:08

Price Lock Deal - Pillar to Post - DONT WORK

<p>I Recently taken up the Price Lock deal with Multichoice and had my installation done (with no hassels) few months ago. More than a week now and I literally cannot view channels both on my Explorer as well as my PVR (Extra View) due to Bad Quality Strengh. Picture freezers, most times switches off completely. </p> <p>A recent conversation with the DSTV Call Centre got me fuming as the agent equated the New Explorer to that of a "Kettle" and that when we buy these "applicances" nothing is guaranteed!!!. PATHETIC that you employ staff of this calibre. He then goes on to say that if not the decoder, it must be problem with my installation. This worked fine for 3 months though. I was not winning with this agent and decided to terminate the call. </p> <p>I Subsequently got hold of the installers and they mentioned that Multichoice of aware of the **** LNB's they had issued!!!!!!!</p> <p>Now I was told there is a awaiting game for a new LNB installation as there is a significant backlog to which many customers are affected. </p> <p> </p> <p>PATHETIC that I am paying for **** that does not WORK and now i must ****** WAIT for it to get FIXED!!!</p> <p> </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 May 2016, 13:29
Official

Dear Mr Padayachee,

Thank you for taking our call today.

As discussed, you will be contacted by our accredited installer for technical assistance.

Please do provide us with the feedback, we are committed to resolving your query.

Kind regards

Dinah