Price lock *******ion - Dstv suck

Hi there ,

I am now sick and tired of your escalation processes !! 8 weeks later ! Starting 29 october !!! You clearly don't resolve my issues or offer proper customer service as my issues is going on for 8 weeks now !!! I phone every day and get told that I will receive a call back or escalation will take 24 hours . Please train your uns****ed staff and attend to very frustrated customers !!!!

My account is a mess !!! You cancelled my wrong price lock / put me on a premium with out price lock a decoder that was collected by your courier is still on my profile and I an paying for it !! I will have a stroke !!! Everyday the same bull**** ! I can not talk to one more idiot !!

I need to be on a price lock no decoder for R749 + extra view . My decoder 2a is my primary and decoder 1 extra view . The 3a has been returned as it was not compatible with my connection - as promised by the price lock agent - It was cancelled on day one of receipt . Why do I get charged for it ? I paid and the put debit order through ....... all on one account !!! I expect all Cancelation fees to be refunded as well as any cost to the 3a decoder . No wonder everyone is leaving dstv - the service suck !!

My id *** *** or *** Contact me urgent

Jannie van niekerk