SM
Sammy M

1 reviews | Active since Nov 2019

01 Dec 2020, 08:16

Price lock contract ending

Hi dstv. My contract is ending with you guys this month December 2020.i took price lock contract for 12 months around black Friday last year 2019. So I'm hoping that this will be updated on your system soon.come January I don't want stories. My contract is 12 months, not 13 months not 14 months or more. So don't create uncesssary drama and problems for me. I'm writing you this now so that it is fixed now.starting January 2021 my bill should be a normal bill for compact. No more dstv contract. I hope I'm clear and we understand each other.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Dec 2020, 08:27
Official
Hi Sammy Masemola, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Dec 2020, 17:28
Official
Hi Sammy,

As per our telephonic conversation, please be advised that the Price Lock has expired. 

In January 2020 you will start paying the normal fee for DStv Compact. 

Kind regards 
DStv: Hello Peter Team  

Best regards,