PL
Pieter L
1 reviews | Active since Feb 2011
02 Jul 2020, 13:25
Price Lock consultants unprofessional!
DSTV's price lock consultants is totally unprofessional. Twice I tried to get a price lock activated on my account and both times all they manage to do is disconnect my services and then I have to struggle for hours to get this back with the customer care team. They promise to phone you back and never do. You have no way of contacting them and the only way to get their attention is if they think they can get new business when you send an sms!
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Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Jul 2020, 13:28Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Jul 2020, 13:28
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
PL
Pieter L's updateReviewer Update
02 Jul 2020, 13:35Can someone please call me immediately.
PL
Pieter L's update02 Jul 2020, 13:35
Reviewer Update
Can someone please call me immediately.