1 reviews | Active since Mar 2010

22 Jan 2020, 10:46

Price Lock Bull****

I posted on Hellopeter on the 03 Dec, 15 Dec 2019 and again on the 03 Jan 2020 Regarding my price lock package. I was paying since October 2019 an amount of R1003-00 for a price lock plan of R899-00 per month was the deal that I agreed on with the renewal of my price lock plan.

Today 22 Jan 2020, login to my Dstv self service account to check my payment amount for Jan and guess what my PAYMENT BALANCE went from R1003-00 to R1047-35 per month.

I am now paying even more then the normal dstv package for the price lock plan. The price lock plan is suppose to be an easy manageable payment amount for a period of 2 years but clearly that is not the case. Its just getting better and better.

Original price signed up for was: R899-00 Including extra view, decoder and installation.

What I paid from Oct 2019 to Dec 2019 - R1003-00 What is due for Jan 2020 - R1047-35 with a discount of R100-65.

This price lock plan is a **** and a load of bull****.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Jan 2020, 10:12
Official
 Dear Lynne, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, Dstv: Hello Peter Team