Price Lock Application Nightmare

I must say I am very disappointed with the lack of service trying to apply for a price lock contract which is currently being advertised and sent to my mothers email. After several weeks of call back requests and a few phone calls we have not heard anything back until the call center notified me yesterday that the application has been rejected, but we have never been informed or requested this and no one calls back to explain what is going on!

Feels like DSTV is deliberately doing this for the again massive price increases for 2023. If they feel like advertising a product they are not willing to give or fail to follow up or give feedback, we'll have to go to ICASA.

So sick and tired of paying exorbitant prices for horrible services!