Price Lock Application
<p>Got approved for Price Lock a week ago and have not received anything yet. I have to phone the call center everyday to follow up and no one comes back to me with regards to the process.</p>
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
07 Jun 2017, 09:53Dear Darryl Luke Moolman
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Best regards,
DStv (MultiChoice)'s reply07 Jun 2017, 09:53
Official
Dear Darryl Luke Moolman
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
07 Jun 2017, 12:05Good afternoon Luke
Thank you for taking my call today.
As discussed, kindly expect feedback from our Price Lock for further assistance with your application.
Please feel free to contact us if you have any queries.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply07 Jun 2017, 12:05
Official
Good afternoon Luke
Thank you for taking my call today.
As discussed, kindly expect feedback from our Price Lock for further assistance with your application.
Please feel free to contact us if you have any queries.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Jun 2017, 11:51Good day Luke
As per our telephonic discussion, I'm glad to hear that you have successfully loaded your Explora decoder and the service is active.
In effort to improve customer satisfaction, please let me know how you rate the service I have given to you by revisiting the survey/conversion rate on Hello Peter. The rating is on a scale of one to five (1 being poor and 5 being good).
If there's anything we can do for you, please feel free to contact us.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply20 Jun 2017, 11:51
Official
Good day Luke
As per our telephonic discussion, I'm glad to hear that you have successfully loaded your Explora decoder and the service is active.
In effort to improve customer satisfaction, please let me know how you rate the service I have given to you by revisiting the survey/conversion rate on Hello Peter. The rating is on a scale of one to five (1 being poor and 5 being good).
If there's anything we can do for you, please feel free to contact us.
Kind regards
Dinah
Best regards,