1 reviews | Active since Oct 2018
Price Lock a ****!!
I have been calling multichoice to sort my problem since September 2019 and its now 2020 and my issue still have not been fix. I made a payment but my dstv was still not working. I was told there is billing issue and the people from Price Lock will call. Even today i still havent received a call from them. The price lock people call me to sell me the contract when i tell them my issue they say someone else will call me but nothing. I've asked them to cancel my subscription but again i must wait for Price lock to call me back. its been 3 months and still no calls from them. Why are we not able to call the Price Lock department as customers???????? i need you guys to sort my issue ASAP!
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
As per our telephonic conversation, an advisor will give you a call and assist you with a payment arrangement.
Kind regards
Ntando
Best regards,
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
As per our telephonic conversation, an advisor will give you a call and assist you with a payment arrangement.
Kind regards
Ntando
Best regards,