Price Lock a bunch of ********

Good day I got Dstv price lock in March 2017, when I spoke to the consultant I agreed to price lock for the decoder only that amounted to R119-00 and then had the family package. In March 2019 my price lock deal ended.

August my services was suspended due to price lock migrating me to premuim package without my knowledge and I didn't pay for this service. So my real headache starts I have been phoning the customer care devision at Dstv the only thing they can do is escelate my query.The Price lock department up until now has not contacted me back.

My billing is wrong as I never ever wanted the premuim price lock deal and my services are suspended and no one can help me.

I have been phoning every month since August wasting airtime and all the agents can do is escelate the query.

I am at wits end, this mistake was made by the price lock department and now they are not even making am effort to sort it out.

It has been 6 months now really that is just ridiculous.

Please sort this out now