1 reviews | Active since Jul 2011
PRICE LOCK
<p>Good Day, I do not have a DSTV account and trying to obtain one. I called last week and enquired about the Explora price lock deal. The call centre agent took my details and said someone will call me back. Nobody called me back. I called again yesterday and was told the same thing, but this time the person told me that the Price lock has increased. I had a few questions regarding this but the agent couldnt assist me and said i must speak to the the person that will call me back. Still nobody called me, I called today and Nonkulueko took my details and said someone will call me back. I dont understand, do you guys not want my business? Also, I dont understand why I should pay the new increased amount, when your call centre didnt return my call last week, had they dont that, I would be signed up by now. If i had known that the price will increase on 1 April I would have insisted that this was sorted out last week. </p>
Dear Vishal
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
Dear Vishal
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
Good day Vishal
We apologise for the poor service received regarding your Price -Lock application.
We're liaising with the team. Our friendly consultant will contact you shortly to assist.
We'll follow up with the team and keep you posted.
Thank you
Girly
Best regards,
Good day Vishal
We apologise for the poor service received regarding your Price -Lock application.
We're liaising with the team. Our friendly consultant will contact you shortly to assist.
We'll follow up with the team and keep you posted.
Thank you
Girly
Best regards,
